Medical Disclaimer

1. No medical advice

Everything on NeedsDoctor — including practitioner profiles, condition pages, articles, symptom checker output, AI assistant responses, and any other text, graphic or tool — is provided for general informational purposes only. It is not medical advice, diagnosis, treatment, or a prescription, and it is not a substitute for consulting a qualified healthcare professional who has examined you.

Always seek the advice of a physician or other qualified health provider with any question you have about a medical condition or treatment. Never disregard professional medical advice, or delay seeking it, because of something you have read or been shown on this platform.

2. No doctor–patient relationship with us

Using NeedsDoctor does not create a doctor–patient relationship between you and NeedsDoctor. We are a technology platform and directory. We do not employ the practitioners listed, we do not supervise or direct their clinical work, and we do not review their clinical decisions.

Any clinical relationship is formed directly between you and the practitioner or facility you choose. They alone are responsible for the care they provide, for their professional judgement, and for their own statutory record-keeping.

3. Emergencies

The platform is not designed, staffed or monitored for urgent or emergency care. Appointment requests, messages and AI features are asynchronous and may not be seen for hours or days.

Seek immediate help if you or someone else experiences, among other warning signs:

• chest pain or pressure, difficulty breathing, or severe bleeding;
• sudden weakness, numbness, facial drooping, confusion or difficulty speaking;
• loss of consciousness, seizure, or a serious injury;
• a severe allergic reaction; or
• thoughts of harming yourself or someone else.

4. Symptom checker and AI features

Our symptom checker and AI assistants use automated systems to suggest which kind of specialist might be relevant to what you describe. They are navigational aids, nothing more.

5. Listings, ratings and search results

• Practitioner and facility details — qualifications, registration numbers, specialities, fees, availability, services and prices — are supplied by the provider. We do not independently verify every detail and cannot guarantee accuracy or currency.
• Appearing on NeedsDoctor is not an endorsement, recommendation or certification of quality by us, nor a warranty of any outcome.
• Search ranking, ordering and any "featured" placement are automated functions of our software. They carry no clinical meaning.
• Ratings and reviews are the personal opinions of individual users. They are not verified clinical assessments and may not reflect your experience.
• Please independently verify a practitioner's registration with the relevant medical council before consulting them.

6. Your health record on the platform

The health record area lets you keep your own notes — vitals, allergies, medication, history, reports and images. This is a personal convenience tool, not a certified medical record.

• Entries are self-reported and unverified. Their accuracy is your responsibility.
• It is not a substitute for the medical records maintained by your doctor or hospital, and should never be your only copy of important information.
• Do not assume a practitioner has read everything you have entered. Always tell them directly what matters clinically.
• Keep your own backups of important reports and images.

7. Medicines and product listings

Product information published by pharmaceutical vendors is informational only. NeedsDoctor is not an online pharmacy: we do not sell, dispense, deliver or recommend medicines.

• Never start, stop or change a medicine, or alter a dose, on the strength of anything you read here. Speak to your doctor or a registered pharmacist.
• Prescription-only medicines require a valid prescription from a registered practitioner.
• Composition, packaging, price and availability are supplied by the vendor and may be inaccurate or out of date.

8. Ayurveda, homeopathy and other systems of medicine

The platform includes sections for ayurvedic and homeopathic practitioners and for conditions treated within those systems. Content in those sections describes traditional approaches as practised by registered practitioners of that system.

• It is not a claim of clinical efficacy, and not a claim that any therapy cures, prevents or treats any disease.
• Practitioners in these sections should hold registration with the relevant statutory council for their system of medicine.
• Do not substitute any therapy for treatment prescribed by your treating physician without discussing it with them — some preparations interact with conventional medicines.

9. Teleconsultation

Where a practitioner offers remote consultation, that consultation is governed by the Telemedicine Practice Guidelines, 2020 and is conducted entirely at the practitioner's professional discretion. Remote consultation has inherent limitations — a practitioner cannot physically examine you — and is not appropriate for every condition. A practitioner may decline to consult remotely and ask you to attend in person.

10. General health content

Condition pages, articles and educational material are written for a general audience and may not reflect the most recent clinical evidence or guidance. Medicine changes; we cannot guarantee any page is current, complete or applicable to your circumstances. No content here is a substitute for individualised professional judgement.

11. Your responsibility

By using NeedsDoctor you acknowledge and accept that:

• you use the platform and any information on it entirely at your own risk;
• you are responsible for choosing your practitioner and for verifying their credentials;
• we are not liable for the acts, omissions, advice, diagnosis, treatment or negligence of any practitioner, facility or vendor found through the platform; and
• your use is also governed by our Terms and Conditions, including the limitations of liability set out there.

12. Questions